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I.
Interpersonal Team Norms
Author: Tom Siebold is a writer and
business consultant in
Minneapolis. He is also co-owner of Collegegrazing.com--a site to help college bound teens to learn more about what they need
and want in a college.
Objective (s): To
identify interpersonal skills that support team success
How
the author has used this activity: Successful teams find a way
to interact in a productive and effective way. I like to use this
activity to encourage participants to not only identify interpersonal
skills that lead to team success, but also to make a commitment to core
team interaction norms.
Activity Description: Divide into small groups.
Each group should have a Team Interaction Chart below.
The groups are directed to do three tasks: A. Make a list of key
interpersonal skills that teams must practice in order to be successful
(one example is listed on the Chart).
B. From the skills listed in column one on the Chart, the group
should write three core team interaction norms (one example is given on
the Chart). When the team
meets, these norms or ground rules should shape how team members interact
with one another. C. Have a
spokesperson share the small group's interpersonal norms with the full
group.
From the norms presented, the
full group can compile a master list of team interpersonal norms.
This list should be printed and subsequently given to all team
members. The team may even
want to have a poster made of the norms to be placed in the team meeting
room. Team
Interaction Chart
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Key
Interpersonal Skills |
Team
Interpersonal Norms |
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"Think
before you speak" |
"Listen
carefully to others so that you really hear what the speaker is
trying to say--listen to learn" |
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1. |
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2. |
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3. |
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Options: The
facilitator may opt to have the full group brainstorm key interpersonal
skills, then, once the list is set, divide into small groups to
develop three core interpersonal norms.
Added thoughts or considerations: It is always
a challenge to translate training content into actual behavior
change. This activity moves from brainstorming to concrete behavior
ground rules. The facilitator may want to ask the group to make a commitment
to the newly developed norms.
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II.
Musical Insights
Author: Tom Siebold is a writer and
business consultant in
Minneapolis. He is also co-owner of Collegegrazing.com--a site to help college bound teens to learn more about what they need
and want in a college.
Objective (s): To
gain insight into the character of one's team
How
the author has used this activity: I use this activity as an
introduction to a team building session. It is open-ended and
frequently generates some humor and personal insights.
Activity Description: This activity is a good
introduction to team building. Before
the workshop prepare three to five different musical clips to represent
different team “personalities.” For
example, music that portrays the team that is quiet, stormy, indifferent,
excitable, icy, divided, aggressive, disjointed, etc.
List the musical titles and play the clips.
Ask individuals to explain to the group which musical piece best fits
the team they are on and why. This
should open up some enjoyable introductory discussion about teams and how
team members interact with one another.
I like to transition out of this
activity by asking the group how team personalities are shaped and what
causes them to change character.
Options: If
I open a workshop with this activity, I like to close the session with
music. For example, I might close by playing a piece of music that I
think represents the ideal team theme song. If the training is more
than one session, you might consider asking participants to bring in a
musical clip that could be used as their team anthem. Added thoughts or considerations:
I often use music in workshops. It has a power to open people to new
ways of thinking about a topic or issue.
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III.
Assessment Builder
Author: Tom Siebold is a writer and
business consultant in
Minneapolis. He is also co-owner of Collegegrazing.com--a site to help college bound teens to learn more about what they need
and want in a college.
Objective (s): To
focus team strengths and weaknesses
How
the author has used this activity: Rather than present
participants with a ready-made team strengths assessment, I like to have
them build their own. This not only requires them to think concisely
about team needs, but it also generates a sense of ownership in the
assessment process. This activity format will work with many other
topics besides team building.
Activity Description: This activity asks small groups
to build a team interaction assessment (or another topic of your choice).
This will require the group to explore the topic in detail and
ultimately identify those elements that define the topic.
Have each group fill in the blank assessment form below (in
blue font):
Your
purpose is to construct an assessment for team members to complete.
The purpose of this assessment is twofold: 1. To help clarify
characteristics that shape a team, 2. To help participants identify team
characteristics that are both strong and weak.
Assessment
title ______________________________________
Assessment
Objective: _________________________________
Assessment
rationale or justification or purpose:
___________________________________________
Directions:
Complete the assessment below using the following continuum: 5= ________;
4= _______; 3=_________; 2= __________; 1= _________ .
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Scoring
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Team
Characteristic
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5
4 3
2 1
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1.
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5
4 3
2 1
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2.
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5
4 3
2 1
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3.
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5
4 3
2 1
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4.
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5
4 3
2 1
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5.
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5
4 3
2 1
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6.
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5
4 3
2 1
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7.
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5
4 3
2 1
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8.
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5
4 3
2 1
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9.
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5
4 3
2 1
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10.
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Scoring
Directions:
Scoring
Interpretation:
Options: Instead of having
small group build complete an assessment, you may have each individual do
his or her own first; then put them into small groups to build a master
assessment. Another option is to
have the full group brainstorm the topic to come up with three to five
assessment titles. Then divide them into small groups to do the
different titles. When they are done you will have a broad assessment
view of a given topic. I have also used this exercise as a
pre-workshop assignment. When they come with their completed
assessments, you can organize an exchange.
Added thoughts or considerations: I feel that it is
always a good idea to tap the wisdom of a group. This activity does
that. You can leave it up to the group to
decide if they want to use their assessments and, if they do, how they want
to use the results. The logical transition from this activity to the
next step is to challenge the group to come up with strategies to strengthen
the characteristics if they are scored low. In short, challenge them to
identify what makes a team strong and how a team can become stronger.
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IV.
Fill in the Blanks
Author: Tom Siebold is a writer and
business consultant in
Minneapolis. He is also co-owner of Collegegrazing.com--a site to help college bound teens to learn more about what they need
and want in a college.
Objective (s): To
focus thinking and initiate discussion
How
the author has used this activity: In order to encourage
participants to think about teams (or any professional development topic), I
often ask them to complete fill-in-the-blank cards (see sample below).
Activity
Description: First participants complete the fill-in-the-blank
cards individually.
Then they meet in small groups of five to seven and pass the
completed cards around the group. Once
all the cards have been read, groups are directed to reach consensus and
complete a group card that lists their best responses.
These cards are shared with the full group.
The facilitator may want to pull together a master card from
the group cards. This is a good
way to focus the group's thinking about a topic.
It also serves as a good vehicle for discussion.
Thinking
About Teams--Write
your number one response for each blank
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The main benefit of teams is
________________________________________.
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One important reason teams make
sense for an organization is ________________________________.
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In order for a team to work the
team leader must _________________________________.
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The number one thing that weakens
teams is ___________________________________.
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The key factor for a team’s
success is _______________________________.
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In order to make a team
effective, team members must agree to
________________________________.
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An important indicator of team
empowerment is __________________________________.
Options: The facilitator
can have the group fill out the cards individually and then complete a
master card with the full group (this option omits the small group work)
Added thoughts or considerations: Since team
building is a big topic, it is often helpful to ask the participants to
focus their thinking and pinpoint key ideas to explore. This
activity format helps do this.
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V.
Any Questions?
Author: Tom Siebold is a writer and
business consultant in
Minneapolis. He is also co-owner of Collegegrazing.com--a site to help college bound teens to learn more about what they need
and want in a college.
Objective (s): To
use questions effectively.
How
the author has used this activity: I
will use this exercise in two team situations: 1. The team is working of a
sticky topic or issue and needs to get unstuck or redirected, or 2. The team
is generally having trouble discussing issues or focusing their
thinking.
Activity
Description: A big part of team success is the
ability of its members to ask good questions.
Good questions shape a topic and focus thinking.
In
this activity participants will explore five basic types of questions.
List the five types of questions
and provide a brief definition for each.
Then have the team identify a current topic, issue, or concern.
After reflecting on the selected issue, the team should generate
one to three questions for each question type.
See the chart below…
Issue/Topic/Problem:
_________________________________________________
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Question
Type
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Type
Definition
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Group
Questions
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1.
Open-ended questions
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Questions
that encourage broad discussion
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2.
Clarification questions
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Questions
that help focus a topic or issue
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3.
Detail questions
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Questions
that request facts, details, or yes/no
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4.
Explanation questions
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Questions
that request descriptions or explanations
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5.
New direction questions
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Questions
that move thought into new areas
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Once the questions have been
articulated, select the key questions and answer them.
Options: You may have team
members complete the chart individually and then pool the questions as a
group.
Added thoughts or considerations: We make a mistake
when we assume that groups or teams know how to ask good questions.
Good question asking is a skill to be learned and practiced. Team
meeting facilitators must be particularly good at asking questions.
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VI.
Define Your Terms
Author: Tom Siebold is a writer and
business consultant in
Minneapolis. He is also co-owner of Collegegrazing.com--a site to help college bound teens to learn more about what they need
and want in a college.
Objective (s): To
explore the various dimensions of teamwork
How
the author has used this activity: I
have used this exercise to encourage teams to work toward stronger teamwork.
Activity
Description: Write
the following terms on the white board: collaboration, collegiality,
and cooperation. Have
the group discuss how each of the terms are different and how each of the
terms works within successful teams. The
goal is to move team members to understand that they must connect with one
another on various levels.
Options: You may break the
group into three small groups and have each group define one of the three
terms. Then in full group pool their responses.
Added thoughts or considerations: This is a workable
exercise to open a discussion about the power of teams.
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VII.
Situation
Brainstorming
Author: Tom Siebold is a writer and
business consultant in
Minneapolis. He is also co-owner of Collegegrazing.com--a site to help college bound teens to learn more about what they need
and want in a college.
Objective (s): To
stimulate new thinking, best practices, and mutual team support.
How
the author has used this activity: I
often use this activity format to help teams work together to find
practical solutions and, at the same time, uncover patterns of
problem solving.
Activity
Description: In
this activity team members bring to the team a “real work situation”
that they have recently encountered. One
at a time, members relate their situation as objectively as they can,
being careful not to reveal how they responded.
After each example the full team brainstorms for strategies asking
themselves “What would be the best way to handle this situation?”
This
activity helps formulate best practices, it helps the team define patterns
of leadership, and it draws to the surface core team values.
Options: The team may
divide into pairs to do this situation exchange.
Added thoughts or considerations: You may want to
stretch this activity out over several meetings by doing only one or two
situations a time.
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