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Problem
Solving Guidelines
Consider a problem that your
team has faced recently. As
you review it, answer the self-assessment questions below:
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Did you have a thorough
understanding of the problem?
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Did you gather data or
information to help clarify the issue?
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Did you have an
understanding of the root cause(s) of the problem?
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Did you brainstorm
possible solutions and then select the course of action that key
players thought was the best?
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Did you evaluate your
solution? How?
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Did you incorporate the
solution into the working operations of your team?
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Did you discuss how the
solution could change other areas and strengthen the team as a
whole?
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