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Step One: Start by Laying a Sound Program
Foundation
Introduction to Step One.
In order to develop the trust and enthusiasm of the coaching
participants, the development of the coaching program must be supported,
structured, and have a sense of direction and purpose. Do achieve this
some basic core steps should be taken before you implement the program:
A.
Establish
a coaching coordinator and a steering committee
B.
Develop
a program roadmap
A.
Establish
a coaching coordinator and a steering committee
Most
successful coaching programs have a guiding energy in the form of a
program coordinator and a steering committee.
Together the coordinator and the steering committee will keep the
program on track, focused, supported, and motivated.
1.
The Program Coordinator
should be an employee (or an external consultant) who will attend to the
following responsibilities:
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Work directly with the steering committee
(see below)
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Conduct a needs assessment
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Implement the goals of the program
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Manage the budget
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Do in-house marketing of the program
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Educate others about the value and purpose
of in-house coaching
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Train and support participating coaches
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Resolve conflicts and solve issues as they
arise
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Recruit and assign coaches and
participants
2.
The Steering Committee
is a working group that establishes the goals and objectives of the
coaching program. Ideally
members of the steering committee should consist of selected
representatives from across the organization.
Working with the program coordinator, the steering committee
should focus on the following:
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Identify and support strategies to create
a leaning culture within the organization
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Clarify the roles and responsibilities of
the coaches and participants
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Establish program outcomes
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Identify indicators of success
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Establish guidelines for evaluating the
program
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Maintaining a high level of support for
in-house coaching and keep senior leadership updated
Note:
It is important for senior leadership to buy into in-house coaching as
an integral part of the organization’s learning culture.
It is especially valuable if senior leadership participates as
coaches in the program.
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to Coaching Outline
B.
Develop a Mentoring Program Roadmap
It is important to clarify the program by creating a “roadmap to
success.” Working together
the coordinator and steering committee should create a guiding
implementation plan that includes the following:
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A
mission statement
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The
goals of the program
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Desired
outcomes and indicators of success
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Targeted
population
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Duration
of the program (duration of a pilot)
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The
process for selecting coaches and participants
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Budget
and budget management
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The
matching process: coaches with participants
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Coaches
training and orientation
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Support
activities and ongoing training
Go to Step Two: Participation
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Coaching Outline
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