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Understanding
Change
Business
teams are continually changing whether they want it or even know it.
New personnel, new economic conditions, new needs, new policy,
new directives, etc. all add up to an ever-changing work environment.
This
is why it is productive for team leaders and trainers to talk about the
nature of change and how to harness it.
Below are some useful discussion questions about change and how
it impacts teams. These
questions are intended to encourage participants to think about their
role in embracing change.
Below
are five “Understanding Change Requirements” and follow-up
discussion questions for each.
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Requirements
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Discussion
Questions
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1. Team
members must have change clarity.
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A. Is the
proposed change clearly defined?
B.
Are all the fact, figures, and information clear and
understood?
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2. Team
members must understand that positive change should be built on a
team’s self-knowledge.
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A. What is our
fundamental team identity?
B. What team
norms and values must be in place in order for us to handle change
effectively?
C. What is the
overall purpose of our team and how does it fit into the
organizational system?
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3.
Team members must understand that issues demanding change
must be addressed holistically?
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A. What
dynamics are operating to create this issue or change?
B. How does
this change affect all our team functions and all our team
members?
C. How does
this change impact our team’s connection to the organization?
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4. Team
members must understand how change is meaningful to them both as
individuals and as a team.
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A. How will
the proposed change help us become who we want to be as a team?
B. How can
this change help us shape how we work together?
C. How can
this change positively impact each member’s role on the team?
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5. Team
members must clearly understand how the proposed change connects
with the reality of work. Teams
must come to some understanding of how the change impacts everyday
practice and basic work needs.
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A. What impact
will the change have on everyday working conditions?
B. How will
the change alter how team members work together?
C. How can
team members use the change to enhance their performance?
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Activity:
Before showing
your training group the chart above, ask them to explore the nature
of change with the following discussion questions:
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Why is change so
difficult in organizations?
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What are the
barriers to change?
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What are some
strategies that you use to get your people “on board” with a
particular change?
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As a leader,
what ground work must you do to prepare your team for a given
change?
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